RETURNS POLICY
At our PosterKingz, we want you to be happy with your purchase. If for any reason you are not satisfied, we offer a return policy for non-customized items.
Return Policy:
- You may return your non-customized item(s) within 30 days of delivery for a full refund, minus the cost of shipping.
- Items must be in their original packaging and in new condition.
- You are responsible for paying the return shipping cost.
- Once we receive the returned item(s), we will inspect them and process your refund.
Please note that customized items are non-refundable. We take great care to ensure that our customized posters meet your specifications, and we cannot accept returns on these items. If you have any questions or concerns about a customized order, please contact us at support@posterkingz.com.
To initiate a return:
- Email support@posterkingz.com to request a return.
- We will provide you with instructions on how to return the item(s).
In the rare event that you receive a damaged item, simply reach out to our customer service team to facilitate a swift refund or arrange for a replacement poster. You can contact our customer service team at support@posterkingz.com.